Case Study
Project: Online Flight Reservation System
Customer: Cocha S.A.
Business Unit or Area: Headquarters.
Location: Santiago, Chile
Date: 2006
Flight Reservation On Line System
Chilean leader in travel industry, this company has a complete national coverage and direct presence in the United States
Challenge
Third party provided Flight Reservation On Line System was needing to increase flexibility and specialization. Along with this it was requested to to provide Customers additional access to a series of additional benefits i.e. special rates, which was not possible with the available solution at that time.
Solution
Cocha appointed Navix to devise, design and implement a proprietary reservation system with the required flexibility and with access to a whole of range of additional benefits that the Company can offer to their customers.
All of the above to be accomplished in short period of time and at reasonable costs.
Navix devised, designed and implemented the requested solution taking into account aspects like security and privacy, scalability, ease of administration (assuring a minimal proprietorship cost), and services orientation (SOA) thus adding the ability to generate reusable IT assets.
Benefits
- Sales increase, by spreading service offer and competitive rates awareness to an extended market.
- Quality of service raise, by having a system better adapted to Cocha's business processes.
- Future system improvements and additions facilitation, both for new internal processes and future Customer/Business Partners services.